Privacy Notice

247 Professional Health is a recruitment business which provides work-finding services to its Clients and Candidates. The Company must process personal data (including sensitive personal data) so that it can provide these services – in doing so, the Company acts as a data controller.

You may give your personal details to the Company directly, such as on an application or registration form or via our website, or we may collect them from another source such as a jobs board. The Company must have a legal basis for processing your personal data. For the purposes of providing you with work-finding services and/or information relating to roles relevant to you we will only use your personal data in accordance with this privacy statement. At all times we will comply with current data protection laws.

  1. Collection and use of personal data

  1. Purpose of processing and legal basis

The Company will collect your personal data (including sensitive personal data) and will process your personal data for the purposes of providing you with work-finding services. This includes for example, contacting you about job opportunities, assessing your suitability for those opportunities, updating our databases, putting you forward for job opportunities, arranging payments to you and developing and managing our services and relationship with you and our clients.

By visiting the website at www.247professionahealth.com you are accepting and consenting to the practices described in this Privacy Policy. If you do not consent, please do not submit any personal data to us.

If you have opted-in, we may also send you marketing information and news via email/ text. You can opt-out from receiving these at any time by clicking “unsubscribe” when you receive these communications from us.

In some cases we may be required to use your data for the purpose of investigating, reporting and detecting crime and also to comply with laws that apply to us. We may also use your information during the course of internal audits to demonstrate our compliance with certain industry standards.

We must have a legal basis to process your personal data. The legal bases we rely upon will generally be legitimate interests.

  1. Legitimate interest

This is where the Company has a legitimate reason to process your data provided it is reasonable and does not go against what you would reasonably expect from us. Where the Company has relied on a legitimate interest to process your personal data our legitimate interests is/are as follows:

  • Managing our database and keeping work-seeker records up to date;

  • Providing work-finding services to you and our clients;

  • Contacting you to seek your consent where we need it;

  • Giving you information about similar products or services that you have used from us recently;

  1. Statutory/contractual requirement

The Company has certain legal and contractual requirements to collect personal data (e.g. to comply with the Conduct of Employment Agencies and Employment Businesses Regulations 2003, immigration and tax legislation, and in some circumstances safeguarding requirements.) Our clients may also require this personal data, and/or we may need your data to enter into a contract with you. If you do not give us personal data, we need to collect we may not be able to continue to provide work-finding services to you.

  1. Recipient/s of data

The Company will process your personal data with the following recipients:

  • Clients to provide you with work-finding services

  • Former employers whom we may seek references from or to prospective employers

  • Payroll service providers who manage payroll on our behalf or other payment intermediaries whom we may introduce you to

  • Other recruitment agencies in the supply chain (master/neutral vendors and second tier suppliers)

  • Third parties to comply with audits and investigations carried out on 247 Professional Health to ensure that 247 Professional Health is complying with all relevant laws, processes and obligations

  • Company insurers and/or legal advisers, if required

  • G Suite and Google Cloud Platform services to store our database, compliance processes and record all bookings and assignments

  • Dropbox for file storage

  • Our IT and CRM providers

  • Any public information sources and third-party organisations that we may use to carry out suitability checks on work-seekers e.g. Companies House, the Disclosure and Barring Service (DBS), Nursing and Midwifery Council (NMC)

  • Government, law enforcement agencies and other regulators e.g. the Police, Home Office, HMRC, Employment Agencies Standards Inspectorate (EASI), Local Authority Designated Officers (LADOs), GLAA,

  • Trade unions

  • Our Training Providers

  • Our Occupational Health checks service, if required

  • Equality and Diversity Monitoring

The Company has certain legal and contractual requirements to collect personal data (e.g. to comply with the Conduct of Employment Agencies and Employment Businesses Regulations 2003, immigration and tax legislation, and in some circumstances safeguarding requirements.) Our clients may also require this personal data, and/or we may need your data to enter into a contract with you. If you do not give us personal data we need to collect, we may not be able to continue to provide work-finding services to you.

If you are a Client, the Company will process your personal data for the purposes of providing you with recruitment services as per our agreed Terms of Business. The Company will store records of role requirements, bookings, meetings, emails and conversations to ensure that we continue to meet your staffing requirements. The Company is required to confirm our legal basis for processing personal data and the legal basis we rely upon will be legitimate interests. The Company may also use your personal data as required by law, regulatory bodies or for tax or audit purposes.

If you are a Supplier to the company, the Company will collect personal data of your organisation and employee details such as name; address, email address, telephone number. We will store your bank account details in order to pay you for your services. This is to ensure that our agreed Terms of Business are carried out. The Company is required to confirm our legal basis for processing personal data and the legal basis we rely upon will be legitimate interests. The Company may also use your personal data as required by law, regulatory bodies or for tax or audit purposes.

  1. Information to be provided when data collected is not from the data subject

Categories of data: The Company collects the following personal data on you:

Personal data: name, date of birth; marital status; personal telephone numbers, email address and postal address; CV and/or employment history; qualifications and training record; National Insurance number; Nationality; Immigration status and Right to Work documents; photographic ID; DBS disclosure number and date of issue, PVG Scheme number, SSSC number, employment referee details.

Sensitive personal data includes; disability/health condition relevant to the role; criminal conviction(s); ethnic origin; religion; sexual orientation.

Details regarding your bank account. Any other information that you, your referees or our clients may provide about you.

Source of the personal data: The Company sources your personal data/sensitive personal data when you apply for a role through us by;

  • Speaking to one of our staff on the telephone

  • Another agency passing on your details to us

  • Responding to an advert on a Job Board or another website

  • Directly contacting our Company, yourself

  • Completing an Application Pack in a branch or other agreed location

  1. Overseas Transfers

The Company will not transfer the information you provide to us to countries outside the European Economic Area (‘EEA’) for the purposes of providing you with work-finding services. The EEA comprises the EU member states plus Norway, Iceland and Liechtenstein.

  1. Data retention

The Company will retain your personal data only for as long as is necessary and for the purpose we collect it. Different laws may also require us to keep different data for different periods of time. For example, the Conduct of Employment Agencies and Employment Businesses Regulations 2003, require us to keep work-seeker records for at least one year from (a) the date of their creation or (b) after the date on which we last provide you with work-finding services.

We must also keep your payroll records, holiday pay, sick pay and pensions auto-enrolment records for as long as is legally required by HMRC and associated national minimum wage, social security and tax legislation.

Where the Company has obtained your consent to process your personal and sensitive personal data, we will do so in line with our retention schedule (on request). Upon expiry of that period the Company will seek further consent from you. Where consent is not granted the Company will cease to process your personal and sensitive personal data.

  1. Your rights

Please be aware that you have the following data protection rights:

  • The right to be informed about the personal data the Company processes on you;

  • The right of access to the personal data the Company processes on you;

  • The right to rectification of your personal data;

  • The right to erasure of your personal data in certain circumstances;

  • The right to restrict processing of your personal data;

  • The right to data portability in certain circumstances;

  • The right to object to the processing of your personal data that was based on a public or legitimate interest;

  • The right not to be subjected to automated decision making and profiling; and

  • The right to withdraw consent at any time.

Where you have consented to the Company processing your personal data and sensitive personal data, that Consent must be freely given, specific, informed and unambiguous. If you wish to enforce any of the above rights, please contact the Company at GDPR@247professionalhealth.com


Please note that if you withdraw your consent to further processing that does not affect any processing done prior to the withdrawal of that consent, or which is done according to another legal basis.

There may be circumstances where the Company will still need to process your data for legal or official reasons. Where this is the case, we will tell you and we will restrict the data to only what is necessary for those specific reasons.

If you believe that any of your data that the Company processes is incorrect or incomplete, please contact us using the details above and we will take reasonable steps to check its accuracy and correct it where necessary.

You can also contact us using the above details if you want us to restrict the type or amount of data we process for you, access your personal data or exercise any of the other rights listed above.

  1. Cookies

We may obtain data about you from cookies. These are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Cookies also enable us to deliver more personalised content.

The table below explains the cookies we use and why.

Most web browsers allow some control of most cookies through the browser settings. Please note that in a few cases some of our website features may not function if you remove cookies from your browser.

  1. Log Files


We use IP addresses to analyse trends, administer the site, track users’ movements, and to gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

  1. Links to external websites


The Company’s website may contain links to other external websites. Please be aware that the Company is not responsible for the privacy practices of such other sites. When you leave our site we encourage you to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by the Company’s website.

  1. Sale of business

If the Company’s business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

  1. Data Security


The Company takes every precaution to protect our users’ information using a secure connection with a SSL Certificate.

Only employees who need the information to perform a specific job (for example, consultants, booking administrators, our payroll department, compliance administrators) are granted access to your information. Access is management controlled using passwords and permissions.

The Company uses all reasonable efforts to safeguard your personal information. However, you should be aware that the use of email/ the Internet is not entirely secure and for this reason the Company cannot guarantee the security or integrity of any personal information which is transferred from you or to you via email/ the Internet.

If you share a device with others we recommend that you do not select the “remember my details” function when that option is offered.

If you have any questions about the security at our website, you can email Ryan Armitage at ryan@247professionalhealth.com

  1. Changes to this privacy statement

We will update this privacy statement from time to time. We will post any changes on the statement with revision dates. If we make any material changes, we will notify you.

  1. Complaints or queries

If you wish to complain about this privacy notice or any of the procedures set out in it, please contact: GDPR@247professionalhealth.com

You also have the right to raise concerns with Information Commissioner’s Office on 0303 123 1113 or at https://ico.org.uk/concerns/, or any other relevant supervisory authority should your personal data be processed outside of the UK, if you believe that your data protection rights have not been adhered to.

If any of the information you provide to us via the website changes, please let us know as soon as possible so that we can make the necessary changes to the information we hold for you on our database. If you wish to make any changes to your information, please contact us via GDPR@247professionalhealth.com If you wish to access or rectify the information we hold about you, or request that such information be transmitted directly to another data controller, please contact us via GDPR@247professionalhealth.com. We shall process your request to access your information within one month of receipt, or we’ll let you know within that timeframe if we need more information from you. We will process your request free of charge. To request that your information is deleted or if you wish to restrict or object to the processing of your information, please contact us via GDPR@247professionalhealth.com.